Pitman Training

Why Choose Pitman Training?

Before embarking on a course from any training provider, it is advisable to spend some time researching and reflecting on your training needs. In answering a number of key questions, you will easily ascertain whether the training provider is adequately equipped to help you accomplish your goals or to help you meet the relevant requirements of your business. Essentially, the questions formulated are a checklist to ensure you don’t waste valuable time or money on the wrong course or training provider for you.

  • Does the training provider fully understand my training goals?
  • Is the training at the appropriate level for me?
  • Does the provider have related experience in my business/sector?
  • Will the training be individually tailored to my business’ needs or will it be generic?
  • Does the training provider offer a learning environment that is flexible for your needs?
  • Is the training at times and places suitable to you, your business or your employees?
  • How is the training assessed?
  • Are their courses accredited?
  • Do they keep up-to-date with current trends and demands?
  • Are they approachable and able to answer your questions and understand your needs?
  • Are their testimonials from clients that I can look at?

With a vast array of courses to choose from; Pitman programmes are intended to enhance your skills or to improve your self-efficacy in your related field.  Pitman Training provides a wide range of ‘job-specific’ courses in areas such as Secretarial, Computers, Accounts, Business and Personal Development. Their career enhancing Diploma Courses are used by clients to help them climb their career ladder or to assist them in a career change.

With a flexible style of training available; you can avail of lesson times that suit your schedule and responsibilities. There is a sense of constant possibility with Pitman Training as you can begin a course at any time, with a choice of full-time and part-time courses. Some of their courses can also be done remotely on-line.

Pitman Training offers:

Diplomas: Their Diplomas are made up of core and optional courses. Their Diplomas take several weeks to complete. You can study full-time or part-time and at times convenient to you. Most Diploma training is PC-based, with an ‘audio tutor’ to assist and facilitate your learning.

Courses: Pitman Training’s courses last from a few hours to a few days and follow the same PC-based format as their Diplomas. A Pitman Training course can help you to up-skill or to learn new skills to help your career advancement and work productivity.

Seminars: Seminars are different to their Courses and Diplomas in that they are classroom-based and tutor-led.

Pitman recognises the importance of course accreditation and certification. Their learning centres have been approved and accredited by the Further Education Training and Awards Council (FETAC) to provide FETAC Awards. Their courses and diplomas are also accredited by a number of key bodies including the British Accreditation Council (BAC), BCS, City & Guilds and CompTIA,  IAB (International Association of Book-keepers), among others.

Pitman’s 2011 Graduate Survey has shown that 77% of Pitman Training Diploma Graduates got jobs within six months. This affirms that employers recognise Pitman Training as a quality training provider alongside the fact that Pitman delivers employees equipped with both confidence and the skills to full the employment criteria.  The survey also established that 96% would recommend Pitman to relatives, colleagues and friends. The most popular courses, which were individually highlighted in this survey as a contributory factor to the great jobs success, were:

1.    Pitman Medical Secretary Diploma

2.    Pitman Introduction to Office Skills Diploma

3.    Pitman Advanced Accounts Diploma

In terms of training and up-skilling, Pitman Training exudes professionalism, innovation and dynamism. Their courses are delivered by experts who are responsive and encouraging. It has been proven that students and clients learn best when they are in an environment that is conducive to learning and when they feel supported. Pitman provides a stimulating, motivating and encouraging learning environment that guarantees optimum knowledge and skill acquisition.

IPA courses

Institute of Public Administration – IPA

The Institute of Public Administration (IPA) is the Irish public sector management development agency. Founded in 1957 by a group of public servants, its aim is to promote the study, and improve the standard, of public administration; to develop a sense of vocation in public servants and to foster understanding between the public and public servants.

Since its inception, the IPA has been at the forefront of research, debate, evaluation, consultancy, training and education to support the ongoing development of the Irish public sector. In each of these areas the IPA has an extensive track record of delivering services to a wide variety of organisations in the Irish Public Service, but we have a strong reputation and demand for our services internationally also.

IPA programmes are not only of interest to those working in the wider public service, however; its comprehensive range of programmes attracts students from both the public and the private sector. IPA programmes are also open to individuals looking to update their knowledge and develop their skills. The IPA has Ireland’s only dedicated public management research and publishing resource. The Institute publishes books and periodicals, including the journal Administration, in the areas of public management and governance. In addition, the IPA provides a variety of consultancy and advisory services, for which there is a strong demand both nationally and internationally.

Training and Education Programmes at the IPA The provision of high-quality, part-time training and education programmes is at the heart of the IPA’s mission. Attracting students from across the wider public sector, from the private sector, and from the voluntary sector, the IPA’s certificates, diplomas and degrees are designed to fit into the busy lifestyles of adult learners and to meet their professional needs. As they can be taken in a way that suits a student’s particular circumstances, they are an ideal choice for those who want to return to education while keeping their various personal and professional commitments.

The IPA is a recognised college of University College Dublin (UCD) and offers a number of programmes accredited by professional bodies such as CIPD, CIPFA and the Mediators’ Institute of Ireland. The IPA offers training and education programmes in the following areas:

• Business Studies
• Civil Service and State Agency Studies
• Criminal Justice
• Financial Management
• Governance and Risk Management
• Human Resource Management
• Information Technology
• Internal Audit
• Law
• Leadership
• Local Government Studies
• Management Development
• Mediation
• Health Economics and Health Policy
• Healthcare Management
• Personal Development
• Project and Change Management
• Public Procurement
• Public Management

To view more details about IPA use the following link – Institute of Public Administration – IPA on Findacourse.ie

payroll and accounting courses

Payroll Technician – The Job That Pays

Every week, two weeks or every month, we unfold a slip that details for us the monetary results of our hard work. But, how many times have you thought of the diligent worker who checks and completes the details on your payslip? Yes, we go to work to get paid, and behind those figures on that piece of paper, is the payroll technician; who makes sure that employees get paid the right amount at the right time.

Payroll administration can be performed in-house, using specialist software or sometimes the work involved is outsourced to a company providing payroll services. Payroll administrators handle large quantities of money on a daily basis and are required to make calculations and process payments within strict deadlines. It can be a challenging and demanding role but delivering accurate and regular pay packets to employees can be fulfilling too.

Role & Responsibilities

  • Check hours on employee timesheets.
  • Calculate accurate wages, including any bonuses, salary increases or overtime.
  • Calculate any PAYE, PRSI deductions and pension contributions – along with new levies.
  • Calculate statutory payments, such as maternity, paternity and sick leave.
  • Calculate and process accurate payments to employees by cash, cheque or electronic
  • Transfer, ensuring strict deadlines are met.
  • Issue relevant tax forms.
  • Process new documentation for starters and leavers.
  • Handle and respond to discrepancies and queries relating to payroll.
  • Provide assistance to Human Resources team if required.
  • Filing, photocopying and updating databases should be expected.

A numerical ability is a pre-requisite for this type of role. Some companies will look for both experience and a payroll qualification. Basic computer skills will also be required and the ability to work with the payroll package in use by the company. A payroll technician must be extremely organised, logical and methodical. Mistakes with wages will never go unnoticed or forgotten. The ability to stay calm is also important when mistakes or miscalculations are made. An in-depth knowledge of tax systems is required. Anyone working in payroll must make themselves knowledgeable to changes in legislation related to taxing. As we all know, various new levies have become synonymous with the recessionary pay world. Payroll Technicians must also adhere to confidentiality and work in a discretionary manner.

Payroll Administrators can work in a large, small, public or private sector organisation. Employment opportunities are also available within specialist companies providing payroll services.

A typical day as a Payroll Technician will involve:

  • Following up and checking timesheets on a weekly basis to ensure that they meet the strict deadlines to process wages.
  • Making themselves aware of any changing rates and fees relating to the different employees.
  • In addition to these payroll duties, there is also responsible for invoicing clients (if relevant to the business) and updating the accounts spreadsheet with weekly and monthly figures.
  • Other than working with numbers, they are constantly dealing with people and their pay-related enquiries, so strong communication skills are essential.
  • Dealing with large quantities of money on a daily basis.
  • Dealing with discrepancies on timesheets and miscalculations.
  • Using problem solving skills.

After gaining experience and qualifications as a Payroll Administrator/Technician, you might have the opportunity to progress into a supervisory or managerial role. Some people also move from Payroll into Human Resources.

If you wish to move into this career area, it is highly recommended to become certified to work as a Payroll Technician. The Irish Payroll Association run such courses in locations throughout the country. The Irish Payroll Association (IPASS) payroll qualifications: the Certified Payroll Technician and the IPASS Diploma in Payroll Management are both HETAC accredited.

Their Certified Payroll Technician (CPT) qualification provides Payroll personnel with a nationally recognised qualification by which they can be evaluated. The syllabus for this IPASS qualification was prepared following consultation with Payroll professionals in industry, commerce, and in the public sector and it reflects the diverse range of skills and knowledge which all payroll professionals require in order to function efficiently.

Working in payroll can be very satisfying, yet up recently, payroll received very little recognition partly because no formal qualifications were available in the subject. However, there is a growing awareness amongst employers of the critical function which an efficient payroll operation pays in the smooth running of any business. Yet amazingly, very few payroll personnel have any specific payroll qualifications.

Working in payroll today means: being proficient in the operation of Employment Law, Taxation and Social Welfare legislation, in addition to being computer literate, and having excellent interpersonal skills. It also means being able to work to strict deadlines (employees like to be paid on pay day) and being able to advise employees and to answer their queries in relation to their earnings, entitlements and deductions. It is not surprising therefore that the leading payroll qualification in Ireland, the Certified Payroll Technician qualification is the first requirement of most employers when recruiting payroll personnel.

If interested in Payroll Training Courses, you can use the following link to view a selection of these on Findacourse.ie – Payroll Training Courses with IPASS on Findacourse.ie

trainer courses

Train the Trainer Courses

Train the trainer courses are aimed at those wishing to pursue a career in in-house or external training and for those who might wish to become registered with SOLAS on its national register of trainers.

Course content for this course usually includes the following key areas;

•    Understand different learning styles
•    Understand the functions and processes of learning and training
•    Evaluate different approaches to training
•    Appreciate the importance of training on an individual, social and economic level
•    Work effectively with a range of learner groups
•    Design, deliver and evaluate training programmes
•    Develop and implement appropriate assessment methods

Participants usually learn how to use technological tools and visual aids to promote learning and will most often complete presentations during the course using slides and overheads. Various learning styles are explored as well as techniques on the best ways of training adults. Course attendants are also shown the history and psychology of training and education often drawing from works of theorists such as Maslow and Piaget. An important aspect of these courses is showing how to create effective training programmes which will be avery useful if pursuing work as a trainer. Other areas of study include; study techniques, good practice, group dynamics, two-way communication, training needs analysis and motivation theories.

Train the trainer courses empower students to manage their own development while also preparing them to take on the challenges of organising training in the workplace. Progression opportunities include work and study in Human Resources, Project Management and Psychology.

Find Educations and Training Courses on Findacourse.ie

legal secretary courses

Becoming a Legal Secretary

Legal secretaries are responsible for administration and secretarial work and provide support to professional staff in legal offices. The duties involved in this role include telephone answering, dealing with clients and members of the public, organising correspondence and administrative tasks such as making appointments on behalf of solicitors and legal executives.

Typing skills and  a degree of computer proficiency are necessary as the role includes the production of legal documents and letters. This may be done from a draft, or by audio typing from a tape of recorded dictation. Legal Secretary courses will teach these skills as well as other necessary requirements for the role.

Legal secretaries are responsible for the preparation of records of legal costs and therefore need an understanding of accounting, finance and business practice.

Legal secretaries also prepare and proof read documents such as leases, contracts, wills and property conveyances, the transfer of property from one owner to another using legal documents. They therefore need to develop a knowledge of law, including criminal law, conveyancing and family law, and must understand how the courts apply the law in particular situations.

Jobs in this profession are highly valued and well paid as the reliance lawyers place on their specialist secretarial support is enormous.


• The Pitman Training Diploma is a professional legal secretarial course which will give you the skills required for this career– from typing skills (speed and audio); to total mastery of the most common business software; to business communication techniques. Choose from a range of Legal modules such as Conveyancing, Wills & Probate, Civil Litigation, Company and Family Law.
Pitman Training Nationwide locations

• View secretarial / admin courses on Findacourse.ie

computer courses

Up-Skilling Employees on New Business Software

Many businesses each year bring in new software to help run their business more efficiently and effectively but there are always minor problems along the way. The most common is staff not wanting to see change and also worried they won’t be able to understand the new software put in place.

If you decide to implement new business software you should make sure that all staff which will be using the software understand why it is being put in place, the benefits and also any important points of what the software package does to help the business. The more you explain the more likely your staff are to understand and enjoy the new functionality. Software training will help staff welcome the new software and if they fully understand the program, it will not only help them in doing their work but also help the business become more productive and more competitive.

There are three different ways in which to train staff on new IT packages, (there is also the option of not training at all and letting people learn themselves but this will take time & may be a false economy in the long run). If you want to run an efficient business, then up-skilling and training staff when necessary is most likely the best way to go.

The three ways in which staff can avail of software training are as follows:

On-Site Training – this offers the ability to train multiple staff in a suitable training environment with all the resources needed also at hand. Training lots of people at the same time can work out well but sometimes has pitfalls as there are a variety of people, some who can pick things up quickly and others who may take longer to get to grips with the changes and may benefit from further hours separately. Sending a large group of staff to be trained off-site can be costly as well as impractical as work still needs to be carried out in-house.

Bespoke Training – this kind of training offers a bespoke service in the way of understanding that different people learn at different speeds and in different ways. Usually a plan will be put in place to accomodate specific requirements. Bespoke training is a good way of getting exactly what training you and your staff require as an individual business. Whatever the training may be from accounting packages to call centre software to customer relationship management software, training can be given. Bespoke training offers you a tailor made solution for your business training needs.

Off-Site Training – Off site training could be the option for you if there are few staff to be trained or if there are no on-site training options available in your area. Staff travel to a training centre and use the resources provided by the training providers. It is worth noting that off-site training usually costs more per person than on-site training. By training your team at your facility, you will save on travel, lodging, meals, and other miscellaneous costs.

Find Computer & IT courses on Findacourse.ie

public speaking

Public Speaking Tips

Do you remember your first days learning to ride a bike? Were you nervous? Did that fear make you more focused? Was there someone holding on to your bike’s seat, guiding you and cheering you on?

When it comes to public speaking, do you find yourself nervous and maybe even fearful? Like that first experience on your bike, it can be a make a big difference to have someone hold on to that seat and help you learn.

1. Let Your Nerves Work for You

Nerves are not the enemy. Having much experience with public speaking I can tell you that I have never found a good speaker who was not nervous about their work. Notice that I wrote “a good speaker.” There are plenty of arrogant public speakers who are “never nervous” but they present without energy or enthusiasm.

What good are nerves for the public speaker? Your nerves keep your energy level high and your focus sharp. Speaking with high energy while focused on your presentation benefits your audience. They are getting a speaker who is truly present to the subject they are presenting instead of someone who is spewing out just another average speech. Before going onstage, accept your nerves as part of being human, take several slow deep breaths, smile big and step onto the stage with energy and enthusiasm.

2. Remember: Your Audience Wants You to Succeed.

In public speaking, your audience wants to you to be at your best. They do not want you to be boring as that means they will be bored. Your audience wants to see you having fun and being in touch with your subject. In the old days, people were told to imagine the audience in their underwear. That was just horrible advice. Your audience is on your side and you are in partnership with them. Remember, you are the expert and you are giving them a valuable presentation. They want to walk out of the event saying, “Great! I can really use what that speaker was talking about.”

3. Good Coaching and Training is Invaluable.

Coaching and training for public speaking are invaluable ways to get to the whoosh moments of public speaking. We who coach and train public speaking skills are always getting letters of thanks from our clients who successfully used simple techniques taught in public speaking workshops or private coaching. Seek out the experts who can take you to the next level. You will discover that it is an incredible experience to have a speaking coach who can point out areas where you need to improve and support you in your natural skills as a presenter.

Learn to focus your nervous energy to achieve excellence as a speaker.

Find Personal Development Courses on Findacourse.ie

Business Training Courses – Personal Development Courses – Public Speaking Courses

career break return

Returning to Work After a Career Break

Make Your Return To Work A Successful One

If you’re returning to work after a career break, whether that’s after taking some time out to start a family or having some personal time to reassess your career, it can be a daunting thought.

When Pitman Training Swords help people to get back into work after time off, the common worries and fears we hear are:

– “Things will have moved on too much since I left”

– “I won’t remember how to do my job”

– “What if my cover has been doing a better job than me?”

– “I won’t know the new processes or understand how to use the new technology”

It’s understandable that a level of anxiety will come with returning to something after a long period of time. It’s almost like starting a new job when returning to work, because it’s a new routine and will take some adjusting to.

But there are steps you can take to ensure your return is a smooth and enjoyable one.

3 tips for returning to work after a career break

1. Start fresh – If you’re returning to an old job that you took maternity leave or a career break from, then don’t expect to just pick up where you left off. It’s natural that things will have progressed while you were away, so treat your return in the same way you would a new job. Start fresh and be prepared to learn and adapt to the changes that have occurred.

2. Asses your situation – If you’re applying for a new role entirely after a career break, it’s likely that employers will ask you about why you took the time off in the first place. This isn’t a negative thing – take the time to consider what you gained from your time off (did you start a family? Did you gain a qualification or take personal development courses? Did you focus on your health and wellbeing?). There is no right or wrong answer; just be honest and clear about the purpose of your time out.

3. Make a career plan – Whether you’re returning to the same role or starting a whole new career, planning your career gives you something to focus your attention when you return. Where do you want to be in 12 months? Or three years? Start small if talking in years is too overwhelming right now and just think in terms of the next 3-6 months. But however far ahead you look, be realistic with your goals and use them to keep your career on the right trajectory.

Article courtesy of Pitman Training Swords

For a career consultation or information on courses – Email swords@pitman-training.net or call 01 840 4075

CMI College Dublin

CMI – Communications and Management Institute

CMI – Communications & Management Institute is a leading provider of part-time Diploma courses. Many of these will be useful for career and professional development, including project management, event management, marketing & pr, sales & advertising, CSI Criminology & Forensics, HR Development, Management studies, Journalism & Media, Purchasing & supply, Environmental studies and more.

Classes are held once a week off Dame street, Dublin 2 in the evenings and Saturdays. Awards are internationally and nationally recognised and offer a great boost to your CV and career.

CMI courses available include,
Management Graduate Diploma
International Business Higher Diploma
HR Management Advanced Diploma
Event Management Advanced Diploma & Diploma
Project Management Advanced Diploma
Project Management Certification – CAPM/PMP Marketing
Advertising & Sales Diploma
Law & Legal Studies Advanced Diploma
Sales Management Advanced Diploma.
Management Advanced Certificate
Level 5 Business Studies
Level 5 Information Technology Certificate
Level 5 Criminology & Forensic Psychology

For more information about the courses available at CMI, view the following link – Communications and Management Institute on Findacourse.ie

switching career

5 Tips for Switching Career

Maria Lalor from Pitman Training Swords gives her advice on finding a new job that you enjoy.

  1. Why don’t you like your current job?
    It’s a question you need to ask yourself, as when you’ve had a holiday it’s easy to feel like you don’t want to go back to work and face 200+ emails.
    “September can feel a bit flat after summer off enjoying holidays and family time, but if you’ve been considering a career change for a while, then it’s unlikely to be more than just holiday blues”, says Maria.
    “Unhappiness in your job can easily be suppressed during the working week but when you have some time off and actually have the headspace to think about it, often your unconscious thoughts start to surface and you start thinking seriously about making a change.”
  2. Research and plan your new career path
    Career change and progression doesn’t happen overnight; it takes planning and work.
    Start by doing some research into the career path you’re looking to take. What opportunities are out there and are there any standout employers you’d like to work for? What skills and qualifications are required for the role you’re considering and what’s the progression path?
    “Identify some employers that you’d like to work for and see what opportunities they are currently offering” says Maria. “That way you can tailor your plan towards meeting their expectations and get your foot in the door with a good company from the start of your new career.”
  3. Get some support
    Deciding on a new career path doesn’t have to be something you do alone. It can be very helpful to talk through your options with a confidant; speak with friends or family, but there’s also people outside of your workplace that you can talk to about your options.
    “We [Pitman Training Swords] have a team of career advisors that specialise in helping people to find the right role to suit them,” says Maria. “It’s an important decision and making it alone can be difficult, it’s always best to get support either from a service like ours, or someone within the industry you’re looking to get into as they can offer expert advice.”
  4. Quality over Quantity
    Don’t just fire out a one size fits all CV to every relevant employer. Employers will appreciate a well-crafted, tailored application and it will set a positive first impression. “Often recruiters and employers will search CVs and applications for keywords that are found in the job advertisement. If you haven’t taken the time to tailor your application, it will show,” says Maria. “Prioritise the roles you are most keen to go for, and work on your applications for these ones first.”
  5. Don’t Rush It
    When you’re ready to leave, it’s easy to want to rush into the first thing that comes your way. But it’s important to be realistic and set yourself a timeline of when things are going to progress. “Changing career isn’t a fast process, especially if you are gaining new skills and qualifications. Having interim targets and milestones can help to keep you motivated and working towards that end goal,” says Maria. “While it may take a while, it’s always worth the wait when the hard work pays off and you start a career that you enjoy.”
    Maria Lalor and her team at Pitman Training Swords offer career training and support to those looking to change career. Get in touch with them on 01 8404075 or email swords@pitman-training.net to find out more.

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